Shipping & Returns
SHIPPING POLICY
Welcome to Joud Kids' shipping policy! We strive to provide transparent and reliable shipping methods for your convenience. Our packaging is designed to ensure the safety of your purchases during transit. We aim to keep our shipping costs reasonable to enhance your shopping experience.
At Joud Kids, we understand the importance of clear communication. Our shipping policy is straightforward to build trust and create a positive shopping experience for you.
RETURN & EXCHANGE POLICY
Our return policy at Joud Kids is designed to offer you peace of mind. If you've had a change of heart about your purchase or are unsatisfied with a product, we've got you covered. Our refund and exchange policy is aimed at building trust and reassuring you that your satisfaction is our priority.
We believe in open communication. Our return & exchange policy is designed to provide you with the confidence to shop with ease, knowing that we've got your back.
.يمكن إلغاء جميع الطلبات أو إرجاعها في غضون 14 يومًا من الشراء -
.سيتم الإلغاء أو إعادة الطلب من خلال موقعنا -
.جميع عمليات الإلغاء أو الإرجاع خلال 14 يومًا من الشراء ستكون مجانية. - تطبق رسوم التسليم على الطلبات الملغاة أو المرتجعة -
.سيتم تنفيذ قيم الطلبات المرتجعة أو الملغاة من خلال نفس طريقة الشراء -
ستتم معالجة إعادة الأموال في غضون سبعة أيام من استلام الإلغاء أو طلب المنتج الأصلي المسترد. مع ملاحظة أنه يختلف وفقًا لسياسة المصدر عند ظهور هذا المبلغ في رصيد بطاقة الائتمان.
-سيتم تحديد أوقات التسليم بناءً على وضع التسليم الذي تم اختياره عند تقديم طلبك. يرجى ملاحظة أن هذه التواريخ هي تواريخ تقديرية يمكن أن تختلف وفقًا للتراكم المتراكم لشركة الشحن
- All orders can be cancelled or returned within 14 days of purchase.
- Cancellations or order return are to be requested through our website.
- All cancellations or returns within 14 days of purchase will be free of charge.
- Delivery fees apply on cancelled or returned orders.
- Values for returned or cancelled orders will be done through the same way of purchase.
- The refund will be processed in seven days from receiving the cancellation or request original refunded product. Noting that it varies according to issuer policy when will that amount be reflected in the card holder balance.
- Delivery dates will be determined based on delivery mode chosen upon placing your order. Please note that those dates are estimated dates that can vary according to shipping companies’ backlog.